Shop · for independent repair shops
Stop leaving money on the lift.
Independent shops lose $8K–$25K a year to no-shows, underpricing, and upsells that never reach the invoice. Shop finds it, gets it back, and runs the whole floor, and your team can run it just by asking.
Your shop is bleeding money you've already earned.
No-shows are killing your daily revenue
Every empty bay at 9am was booked revenue last week. Mecano chases the confirmation and rebooks the no-show automatically.
You're underpricing every job
Canned services drift below market and nobody notices until the year-end numbers do. Analysis flags it in real dollars, not a vague percentage.
Upsells caught on the lift never reach the invoice
A tech flags worn brakes, the advisor forgets to follow up, the customer never hears about it. Every declined line item becomes a tracked, recoverable dollar.
Scheduling chaos is eating hours you can't get back
Double-booked bays, no sense of what tomorrow actually looks like. One board, one order object, from estimate to paid invoice.
02. The part that runs itself
Call it. Text it. It does the work.
Every shop we've talked to answers the phone the same overworked way. Mecano's AI answers it for you, and it works for whoever's asking.
- O
You run the system by just telling it what to do.
"What's my schedule fill for the week?" "Draft an estimate for a Civic brake job." Anything the system can do, you can ask for. No menus to hunt through.
- C
Your customers call the shop, not a hotline.
Status checks, bookings, estimate approvals: handled on your shop's own number, in your shop's voice, day or night.
The AI never decides who sees what. The database does.
Every shop's data is walled off at the database level. Every action the AI can take comes from a fixed, code-approved list. It can't write its own queries or grant itself access. That's enforced in code, not by trusting a language model.
Talk to your Agent
03. One record, start to finish
Estimate to paid invoice. One object, the whole way.
Manage
Every stalled bay, every customer waiting on an answer, every overdue invoice: ranked, not buried in a report.
Analysis
Bay utilization, effective labor rate, first-time-fix rate: the numbers that actually explain last month.
Money
Top services, AR aging, and the single number that matters most: dollars Mecano brought back this period.
Two-way texting & e-sign, every tier
Approvals, reminders, review requests: never gated behind a higher plan. It's how customers expect to hear from you.
The attributed-$ hero card
One emerald number on your dashboard: the revenue Mecano's recovery engine actually brought back, this period. No competitor shows you this.
See it in action
Real screens. Real data. No staged illustrations.
Work Board
Dashboard
The customer's side
One link. They never have to call and ask.
Every job gets a live tracking page, texted the moment status changes. No account, no app to install.
- 1
Who's on it, with a face and a bio.
The assigned tech's photo and years of experience, not an anonymous "your technician."
- 2
Real photos, at every stage.
Arrival, in progress, completion, proof of the work without a phone call to ask for it.
- 3
An honest status, not a guess.
"Ready to collect" means done and waiting on payment, a separate, later state from "Paid."
Customer Tracking Page
04. The switch
Why shops move to Mecano
| Capability | Mecano | Legacy shop software |
|---|---|---|
| Revenue-recovery / attributed-$ engine | ||
| Core-return & warranty parts ledger | ||
| Canada-correct tax (GST / HST / PST + CAD) | ||
| AI answers your shop phone for customers | ||
| Owner can run the system by voice or chat | ||
| Published, flat, no-contract pricing |
Comparison reflects capabilities live in production. Some Mecano AI features are rolling out to shops in stages.